Refund policy
Return Policy
All sales are final.
Due to the nature of our products and for health and hygiene reasons, PURE OIL does not accept returns, exchanges, or refunds once an order has been delivered.
We take quality seriously and want every customer to have a great experience. If your order arrives damaged, defective, or incorrect, please contact us and we will make it right.
To report an issue, contact us at:
info@pureoilonline.com
Please include your order number and a brief description of the issue.
Damages and Issues
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue as quickly as possible.
Non-Returnable Items
All products sold by PURE OIL are considered personal care items and are non-returnable for health and safety reasons.
Contact
If you have any questions or concerns about your order, please contact us at:
info@pureoilonline.com
We are here to help and will do our best to ensure you are satisfied with your experience.